Hi,
Since your problem is due to the hardware then you really need to upgrade the UL CE. You already did a lot of things and still facing some issue. If they are still insisting to retain hardware then your last option will be reducing the CPICH power so that your coverage will be less and you will avoid congestion but the trade off is less traffic. If you have 20 watts trasmit power then you can make the CPICH 30 dBm instead to 33.
Br,
Sen
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