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Thread: Service Degraded alarm solution

  1. #1
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    Default Service Degraded alarm solution

    Team

    Help me the reason for Service Degraded alarm and Solution on 4G e******* enode B





    MSH073_LTE> alt

    201118-10:04:14 10.49.66.154 18.0e ERBS_NODE_MODEL_J_4_555 stopfile=/tmp/20469

    Connecting to 10.49.66.154:56834 (CorbaSecurity=OFF, corba_class=2, java=1.7.0_141, jacoms=R93D03, jacorb=R89C01)
    Trying file=/var/opt/e*******/amos/moshell_logfiles/Lugano/logs_moshell/tempfiles/20201118-095138_20419/ior20419
    Resolving the alarm service in OMS...
    Simple Alarm Client initialized...
    Starting to retrieve active alarms
    Nr of active alarms are: 9
    ====================================================================================================================
    Date & Time (Local) S Specific Problem MO (Cause/AdditionalInfo)
    ====================================================================================================================
    2020-11-18 09:59:32 m Service Degraded EUtranCellFDD=MSH073EL (performance_degraded)
    2020-11-18 09:59:32 m Service Degraded EUtranCellFDD=MSH073AL (performance_degraded)
    2020-11-18 09:59:32 m Service Degraded EUtranCellFDD=MSH073CL (performance_degraded)
    2020-11-18 09:59:32 m Service Degraded EUtranCellFDD=MSH073BL (performance_degraded)
    2020-11-18 09:59:32 M Disconnected HwUnit=PDU-1 (equipment_malfunction)
    2020-11-18 09:59:32 M Disconnected HwUnit=SAU-1 (equipment_malfunction)
    2020-11-18 09:59:32 M Disconnected HwUnit=SCU-1 (equipment_malfunction)
    2020-11-18 09:59:32 m Service Degraded EUtranCellFDD=MSH073FL (performance_degraded)
    2020-11-18 10:03:14 m External Link Failure ENodeBFunction=1 (X2 link problem to one or several neighbouring eNodeBs. PLMN ID-eNB ID 1 : 6402-113072 PLMN ID-eNB ID 2 : 6402-131018 PLMN ID-eNB ID 3 : 6402-131023)
    >>> Total: 9 Alarms (0 Critical, 3 Major)

    MSH073_LTE>

    BR
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  4. #2
    Senior Member Reputation: 871
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    Default Re: Service Degraded alarm solution

    Let's try to see in attached doc
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  6. #3
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    Default Re: Service Degraded alarm solution

    Thank you , but attachment is invalid!

  7. #4
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    Default Re: Service Degraded alarm solution

    add new archive, test again please
    Quote Originally Posted by mojiiiiii View Post
    Thank you , but attachment is invalid!
    Attachments Pending Approval Attachments Pending Approval

  8. #5
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    Default Re: Service Degraded alarm solution

    Quote Originally Posted by kvf View Post
    add new archive, test again please
    Same issue , still i cannot download attachment.

  9. #6
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    Default Re: Service Degraded alarm solution

    https://mega.nz/file/Q4o2EawS#AujPG7...Q8mO0HClbNw63g

    Quote Originally Posted by mojiiiiii View Post
    Same issue , still i cannot download attachment.

  10. Thanks william.dg08 thanked for this post

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