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Senior Member
Reputation: 491
Can Customer Engineer Access to Huawei staff
Dears, I've a simple question: In case of bein hired directly by Customer/ Operator for a network that use Huawei vendor In this case, will you have an account to access to: 1) Wins Space 2) support.huawei.com 3) open SR & RFC 4)3MS
Last edited by justdream; 2019-07-03 at 07:38 PM
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2019-07-03 07:28 PM
# ADS
Circuit advertisement
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Senior Member
Reputation: 501
Re: Can Customer Engineer Access to Huawei staff
No, 3ms is closed Huawei site. If you use Huawei as vendor, you can get support.huawei account if you are lucky
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Senior Member
Reputation: 491
Re: Can Customer Engineer Access to Huawei staff
Originally Posted by
macro
No, 3ms is closed Huawei site. If you use Huawei as vendor, you can get support.huawei account if you are lucky
what needed to be lucky?
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VIP Member
Reputation: 1795
Re: Can Customer Engineer Access to Huawei staff
i have support .huawei account. if you need docs let me know.
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Senior Member
Reputation: 501
Re: Can Customer Engineer Access to Huawei staff
Speek with Huawei engeener about support
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VIP Member
Reputation: 1852
Re: Can Customer Engineer Access to Huawei staff
I'm, in 2005, just opened a support case for access to the site.
but the most interesting is new software and firmware,
and there it just doesn't download it.
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VIP Member
Reputation: 2049
Re: Can Customer Engineer Access to Huawei staff
Perhaps you have a Guest account (Guest user) in support of Huawei. in order for you to download the software you must upgrade your account to the level of Customer account or Partner account.
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VIP Member
Reputation: 1852
Re: Can Customer Engineer Access to Huawei staff
maybe something has changed.
I was interested in software for BTS, BSC, RRU
as far as I know, then the Huawei engineers also needed confirmation.
simple test. who can download firmware for OptiX RTN 380 (not 380H).
I have already found one, but I have been searching for a long time.
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VIP Member
Reputation: 2049
Re: Can Customer Engineer Access to Huawei staff
The OptiX RTN 380 software is not available on the support site. you need to contact the manager or write them a letter
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Senior Member
Reputation: 491
Re: Can Customer Engineer Access to Huawei staff
Originally Posted by
slava121
Perhaps you have a Guest account (Guest user) in support of Huawei. in order for you to download the software you must upgrade your account to the level of Customer account or Partner account.
Kindly any idea, what is the difference between Customer & Partner account?I mean from privilege point of view
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