Originally Posted by
althus14
Hi RNOP / Any NEPA experts,
I am having an issue when registering. I have applied the PW provided, then returning with a message says "Password Correct. Please Restart". However, the restart button in file drop down is disabled (Similarly all the functions were disabled in file menu). Wherein I fail to restart the app. When I close the app and re-open it, it doesn't show that I have been a registered user, asking for the Password again. Although at the first instance, when I apply the PW, it shows that I am a registered till next year. but closing and re-opening causing to apply the PW again and again with the functions being disabled.
How to fix this issue in registering (Snapshots attached)?
Appreciate your support.
Kind Regards,
Althus14
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