Analysis of Transitioning to NG9-1-1 from a Wireless Service Provider Perspective

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TABLE OF CONTENTS
EXECUTIVE SUMMARY ................................................................................................................................................... 4
1. INTRODUCTION.......................................................................................................................................................... 5
1.1. Scope .................................................................................................................................................................. 5
2. FACTORS IMPACTING WIRELESS SERVICE PROVIDER TRANSITIONING TO NG9-1-1 ................................................. 5
2.1. Wireless Service Provider and Emergency Services Environments .................................................................... 5
2.2. Interim Solution for Texting to 9-1-1 .................................................................................................................. 8
2.3. Interconnection Implications ............................................................................................................................ 10
2.4. Mobile Device Implications............................................................................................................................... 11
2.5. Implications for End User Experience ............................................................................................................... 12
2.6. Statutes and Regulations Implications.............................................................................................................. 14
3. HIGH LEVEL DESCRIPTION OF END-TO-END EMERGENCY SERVICES COMMUNICATIONS ...................................... 15
4. TRANSITIONING SERVICES TO NEXT-GENERATION EMERGENCY COMMUNICATIONS ........................................... 17
4.1. Transitioning of Voice and TTY Emergency Services ......................................................................................... 17
4.2. Implementing Text-based Messaging Emergency services .............................................................................. 18
4.2.1. Interim Transition Plans – SMS to 9-1-1 ................................................................................................... 18
4.3. Transitioning to Multimedia Emergency Services ............................................................................................ 18
5. TRANSITIONING DEVICES & NETWORKS TO NEXT-GENERATION EMERGENCY COMMUNICATIONS ...................... 20
5.1 End User Devices ............................................................................................................................................... 20
5.2 IMS Origination Network ................................................................................................................................... 20
5.3 Emergency Services Networks ........................................................................................................................... 21
5.3.1 Future Emergency Services Network Considerations ............................................................................... 21
5.4 PSAPs ................................................................................................................................................................. 22
6. ADDITIONAL CONSIDERATION OF KEY TRANSITION AREAS .................................................................................... 23
7. RECOMMENDATIONS AND CONCLUSIONS .............................................................................................................. 24
APPENDIX A. ACRONYMS AND DEFINITIONS ............................................................................................................... 25
A.1 Acronyms ........................................................................................................................................................... 25


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