Member
Reputation: 45
Top 100 Telecomm KPIs
100 KPI’s for Telecom Operators (Mobile Network Operators)
Subscribers (Subs)
Total Subs Subs Segmentation: Prepaid (95%), Post Paid (5%) Churn per month (3%) Subscriber per Employee (13,000)
Usage
Minutes of Usage (MOU)
MOU Segmentation: Prepaid (400) , Postpaid (1000), Aggregate (420) MOU Segmentation: Incoming (220), Outgoing (200), Aggregate (420) Number of Outgoing SMS Per Sub Per Month (30) Minutes Carried Per Month (MON) (50 billion) % Airtime Capacity Utilization Minutes Per Site Number of Calls Number of Calls per Subscriber Average Call Duration Roaming Minutes International Roaming Minutes International Roaming Minutes Segmentation: Incoming (64%), Outgoing (36%)
Revenue
ARPU ( Average Revenue Per User)
ARPU Segmentation: Voice ($4), Data ($8), Aggregate ($4) ARPU Segmentation: Prepaid ($3), Postpaid ($11), Blended ( $4) ARPM (Average Revenue Per Minute)
ARPM Segmentation: Prepaid ($0.15), Postpaid ($0.022), Blended ($0.02 ) Average Revenue Per Call Average Revenue Per Cell Site Average Revenue Per Employee Revenue Breakup (%)
Access: Connection, Subscription (15%) Wireless Voice (55%) Data (5%) Internet (5%) Interconnect (10%) Roaming (10%), International Roaming Revenue (1%) International Roaming Revenue Segmentation: Postpaid (99%)
Coverage and Spread
Towns Covered Population Covered Area Covered Globalization: Number of Countries Operating Entity % Traffic Within Own Mobile (55%) Top 50% Users Revenue % Top 50% Sites Revenue %
Market Share
Subs Share Revenue Market Share Minutes Market Share
Incremental Performance
Share of Net Adds Subs Share of Incremental Revenue Quarterly Sites Added MRPU ( Marginal Revenue Per User) Growth
Subs Growth Revenue Growth Services Revenue Growth Services Revenue Acceleration ARPU Growth ARPM Growth Subs Added / Retail Point of Presence (POP)
Operational Efficiency
Average Margin Per User (AMPU)
AMPU Segmentation: Prepaid (More),Postpaid (Less), Blended() Employee Cost / Town Covered ($2500) Number of BTS Sites Number of MSC Sites Number of Employees MSC/ Subs MSC/ BTS BTS/ Subs (1000) BTS/ Km2 Capex
Capex (% Revenue) (25%) Capex per Sub ($140) Capex per Minute ($0.07) Capex per Site ($100K ) Opex
Opex per Sub ( $3) Opex per Minute ($0.02) Opex per site ($3000) Gross Capex ( Gross Fixed Assets + Incremental Capex) Opex as % Revenue (60%) Spectrum Charges as % Revenue (2%) License Fee as % Revenue (6%) InterConnect Cost as % Revenue (16%) Business Operations Cost
Service Opex (Customer Care & Billing, Service Creation & Administration) as % Revenue (15%) Network Operating Cost as % Revenue (16%)
Rental as % Network Opex (15%) Power & Fuel as % Network Opex (25%) Repair & Maintenance as %Network Opex (20%) Transmission as % Network Opex (15%) Core Network as % Network Opex (10%) Hardware and Software as % Network Opex (10%) Labor Cost (% Revenue) (5%) OSS/ BSS Ratio
Marketing
Subscriber Acquisition Cost (SAC ) : Dealer Commission, Terminal Subsidy, Sales, Marketing, Distribution
SAC as % Revenue (10%) SAC / net Addition (12$) SAC / Minute (0.001$) Sales Outlet
Company Owned Sales Outlet Number of Retail Outlets or Point of Presence (POP)
Quality
Service Performance
RTT Delay (Ms) (800) Application Through Put ( kbps) (25 Kbps) Call Setup Time Network Congestion
Point of Interconnection (POI) Congestion (<0.5%) Connection Establishment (Accessibility)
Call Setup Success Rate (CSSR) (>95%) Standalone Dedicated Control Channel (SDCCH) Congestion (<1%) TDH Congestion (<2%) Connection Maintenance (Retainability)
Call Drop Rate (CDR) (< 2%) Worst Affected Cells for Call Drop Rate (<5%) Connection with Good voice quality (>95%) Service Quality
Prepaid – Prepaid Service Success Rate Number Portability – Drop Rate Handover Success Rate Network Availability
BTSs Accumulated downtime (<2%) Worst Affected BTSs due to downtime (<2%)
Green and Sustainability
Energy Consumption/ Sub (10 Kwh) Co2 Emission/ Sub (6.8 Kg )
Financial & Valuation
Gearing ( net Debt/ EBIDTA) (2.0) EBIDTA % Revenue (30%) PAT % Revenue (10%) ROIC (EBIDTA/ Gross Capex) (20%) FCF (EBIDTA – Capex –Tax) % Revenue (5%) Capital Productivity (Revenue / Gross Capex) (67%) EV / EBIDTA (8.0) EV/ Sales (3.0) EV/ Subscribers ($200) EV / GCI (1.0) P/E
Country Telecom Sector KPI
Penetration Penetration ( >5Years Population) Penetration per House Hold Top 2 Players Share Top 2 Players Share Change HHI Index Pricing Long Distance/ Local Price Ratio (1.5) Average F2M Interconnect Rate ($0.005 / Min) Average M2M Interconnect Rate Sim/ User ( Number of Subscribers/ Number of handset Sales) (1.5) ARPU (PPP Adjusted) ARPU % of disposable income Mobile Revenue/ GDP (2%) Regional Roaming Usage (Roaming Travelers / Intra Regional Travelers)
Telecom Tower
Tenancy Ratio (2.0) Average Rental per Tenant Per Month ($600)
Spectrum Efficiency
Busy Hour mErlangs carried per sq km per M Hz (4000) Busy Hour mErlangs per subscriber (40) Subs/Km2/MHz (100) Subs/Km2 (Urban) (2000) Spectrum per Operator (MHz) (5)
2010-10-29 12:29 AM
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Member
Reputation: 55
Re: Top 100 Telecomm KPIs
Very good Bro,
I think some KPI is applicable to GSM only. Do you have similiar to cdma2000/EVDO?
Member
Reputation: 45
Re: Top 100 Telecomm KPIs
No bro I do not have ones for the CDMA/EVDO
Junior Member
Reputation: 11
Re: Top 100 Telecomm KPIs
Re: Top 100 Telecomm KPIs
Hi,
I don't see any download link?
Users Awaiting Email Confirmation
Reputation: 86
Re: Top 100 Telecomm KPIs
But where is attachment brother.
Junior Member
Reputation: 10
Re: Top 100 Telecomm KPIs
Dear forum,
Is there any glossary or formulary to obtain more information of how to calculate this kpi´s. Is there also a list of standard results where you can compare yourself.
Member
Reputation: 53
Re: Top 100 Telecomm KPIs
HI inam_qau
It's very good to have some kpi like that, do you know how to build these kpi formula based on some Vendor like E******* or HUawei, NSN ?
Member
Reputation: 45
Re: Top 100 Telecomm KPIs
Originally Posted by
takeiteasy612
HI inam_qau
It's very good to have some kpi like that, do you know how to build these kpi formula based on some Vendor like E******* or HUawei, NSN ?
Hi
Yea can compute for vendors , See attached few RF+ Core KPIs formula for differnt vendors
regards
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