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Thread: A>c>t>i>x – alert message during loading of log file.

  1. #1
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    Default A>c>t>i>x – alert message during loading of log file.

    Hi Gurus,

    Please, could you help me with A>c>t>i>x?
    I have alert message during loading of log file: “Your system has run out of memory. Analyzer will have to close down now.” The log file has 360MB size. The PC is with WIN XP and 4GB RAM. The same problem on WinServer2003 with 7GB RAM
    This file is possible open on old PC with WIN XP and 1GB RAM. All A>c>t>i>x version are the same on all 3 PCs.

    Please, do you have idea where the problem is?
    Is it problem of physical memory of PCs or internal problem of A>c>t>i>x? I do not expect it, because I have checked it in Task manager and everything was OK.
    Or is it problem with A>c>t>i>x and its database?
    Is it possible to setup some memory properties inside of A>c>t>i>x environment?

    Thank you for advices.

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  3. #2
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    Default

    Hi,

    When Actix process reaches around 1.3 GB memory Actix crashes. In my practice I found that the log file size is not the only one that matters.

    You can try to create Network image with less parameters than the original logs.

    I don't think that you can change any memory options in Actix. Maybe setting some of Actix's settings can affect memory usage but I'm not sure.


    Quote Originally Posted by tpkj View Post
    Hi Gurus,

    Please, could you help me with A>c>t>i>x?
    I have alert message during loading of log file: “Your system has run out of memory. Analyzer will have to close down now.” The log file has 360MB size. The PC is with WIN XP and 4GB RAM. The same problem on WinServer2003 with 7GB RAM
    This file is possible open on old PC with WIN XP and 1GB RAM. All A>c>t>i>x version are the same on all 3 PCs.

    Please, do you have idea where the problem is?
    Is it problem of physical memory of PCs or internal problem of A>c>t>i>x? I do not expect it, because I have checked it in Task manager and everything was OK.
    Or is it problem with A>c>t>i>x and its database?
    Is it possible to setup some memory properties inside of A>c>t>i>x environment?

    Thank you for advices.

  4. #3
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    Default

    Thank you for info.
    Is this related to the A>c>t>i>x version?
    Was something improved with Actix database in new releases?

    Anyway, the funny is, that that big log file was possible open two month ago.
    Is in Actix any internal logging or ... which can be deleted?

    thank you for advising.

  5. #4
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    Default Answer

    Quote Originally Posted by tpkj View Post
    Hi Gurus,

    Please, could you help me with A>c>t>i>x?
    I have alert message during loading of log file: “Your system has run out of memory. Analyzer will have to close down now.” The log file has 360MB size. The PC is with WIN XP and 4GB RAM. The same problem on WinServer2003 with 7GB RAM
    This file is possible open on old PC with WIN XP and 1GB RAM. All A>c>t>i>x version are the same on all 3 PCs.

    Please, do you have idea where the problem is?
    Is it problem of physical memory of PCs or internal problem of A>c>t>i>x? I do not expect it, because I have checked it in Task manager and everything was OK.
    Or is it problem with A>c>t>i>x and its database?
    Is it possible to setup some memory properties inside of A>c>t>i>x environment?

    Thank you for advices.
    Dear,
    It means you have not enough space in your root drive.....
    For example if your Actix is in C:\program Files\Actix
    You should have enough disk space on C:
    Delete or move unusable data from c:
    it will work
    Last edited by beniy; 2010-06-04 at 11:47 PM

  6. #5
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    Freeing up the drive in which actix is installed is one of the better options to get rid of the problem ....from my experience..

    Best regards

  7. #6
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    Freeing up the hard drive is not the issue here. I have 70 GB free, 1G memory free, 5G free swap file and I still have the same problem.


    You can see the release documents for the different Actix versions in the installation disc. In all documents is written "Performance improvement".

    Quote Originally Posted by tpkj View Post
    Thank you for info.
    Is this related to the A>c>t>i>x version?
    Was something improved with Actix database in new releases?

    Anyway, the funny is, that that big log file was possible open two month ago.
    Is in Actix any internal logging or ... which can be deleted?

    thank you for advising.

  8. #7
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    Thank you for info about cleaning of hard drive. But this is not issue. A>c>t>i>x is instaled on C,and I have 200GB free space on C.
    What about some registry inside of XP for extension of space for Actix's database?
    Or Is this issue of some inter Actix's log?
    Or it is issue of MS SQL Database which is used by Actix?

    Thank you a lot for your answer brothers.
    Last edited by tpkj; 2010-06-07 at 03:38 PM

  9. #8
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    Quote Originally Posted by tpkj View Post
    Thank you for info about cleaning of hard drive. But this is not issue. A>c>t>i>x is instaled on C,and I have 200GB free space on C.
    What about some registry inside of XP for extension of space for Actix's database?
    Or Is this issue of some inter Actix's log?
    Or it is issue of MS SQL Database which is used by Actix?

    Thank you a lot for your answer brothers.

    Issue with the release version..

  10. #9
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    Quote Originally Posted by rpl7947 View Post
    Issue with the release version..
    Hm, I do not thin so. On all 3 Computers is installed February's 2010 version.
    And as I mentioned below, on the weekest one, which is use rarely, I can open the big file, and on 2 computers, I can not (but 2 months ago it was possible).

  11. #10
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    Quote Originally Posted by tpkj View Post
    Hm, I do not thin so. On all 3 Computers is installed February's 2010 version.
    And as I mentioned below, on the weekest one, which is use rarely, I can open the big file, and on 2 computers, I can not (but 2 months ago it was possible).

    try to use other version to compare..I already encountered that one..If can't then maybe there is some problem with your computer.

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