4G ISSUE

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2019-04-17, 04:50 AM
almoqbali36

4G ISSUE

Dear Experts
I face some issue in my 4G network

The issue is sometimes I found my phone can't access to internet but I can see in on 4G network then I have to do some event like making calls or putting my phone in airplane mode. After that I can access to internet.
2019-04-17, 10:25 PM
samuraial

Re: 4G ISSUE

well from this lack of information & trace files it seems your phone doesn't respond to paging. please check paging cycle and Drx paging cycle also if you have DRX activated on network. try the same on a site that has DRX off.

B/R
2019-04-18, 02:36 AM
oswe

Re: 4G ISSUE

i got the same when i travel outside the city. I believe is related to phone algorythm
2019-04-21, 09:53 PM
almoqbali36

Re: 4G ISSUE

Dear
Not only my phone also my friend phone and it is different brand
2019-04-28, 05:55 PM
electron

Re: 4G ISSUE

Quote:

Originally Posted by almoqbali36

Dear Experts
I face some issue in my 4G network

The issue is sometimes I found my phone can't access to internet but I can see in on 4G network then I have to do some event like making calls or putting my phone in airplane mode. After that I can access to internet.

Hi,

Similar issue observed in other networks as well. It is called "No Browsing issue" . Finally it was witnessed:

1. UE in such scenario latch in a specific QCI with different QOS which was causing hte issue
2. Charging system has problem and was very frequent deleting user subscription to use internet

B
R
2019-04-30, 06:13 AM
almoqbali36

Re: 4G ISSUE

So Dear
Any procedure to solve it?
2019-05-10, 07:34 PM
almoqbali36

Re: 4G ISSUE

dears
no one face it before
2019-05-20, 07:31 PM
plannerguy

Re: 4G ISSUE

Hi

Its happens when PDP context gets deleted in core node. UE will be requesting with old session id which is getting rejected.

Rgds
Plannerguy