HASP runtime problem during Nemo Analyzer installation

[Saunders]

Hi all,
i tried to install Nemo Analyzer on one of laptop but it is always halted during HASP runtime.
May you please suggest on how to fix this problem?
Thank you.

[hp3hp3]

this problem happen in windows 10 x64 version 2004
update your windows will solve problem

in search of windows write " winver " and press enter
if your windows 10 is version 2004 ,with update windows will fix this problem


Hi all,
i tried to install Nemo Analyzer on one of laptop but it is always halted during HASP runtime.
May you please suggest on how to fix this problem?
Thank you.

[Saunders]

dear hp3hp3,
we tried to update windows and now the version is 21H1(OS Build 19043.1151).
However, it is still failing to install at the same state.
could you suggest what update should we try to download?
thank you for your help.

[hp3hp3]

dear hp3hp3,
we tried to update windows and now the version is 21H1(OS Build 19043.1151).
However, it is still failing to install at the same state.
could you suggest what update should we try to download?
thank you for your help.
which version nemo ?

[Saunders]

we are installing NA 7.6 sir.

[hp3hp3]

we are installing NA 7.6 sir.
what error come when try install nemo ?

[BfoX]

May be install driver signing problem after 30/06/2021

[Saunders]

43259

dear hp3hp3 sir,
it keeps failing during HASP Runtime and after a while computer gets blue screen problem and restarting.

[Saunders]

Dear BfoX,
please you help to give more detail sir.
Only this laptop that we face this problem.

[fotondiamond]

Nemo 7.6 Hasp driver is too old,
Run NEMO 7.6 setup file

as freezed on HASP Installation
Press Ctrl+Alt+Del
In process list find process name = "haspdinst.exe"
and kill it

It will continue installation to finish.
After finishing you can install newer HASP driver supported in Win10.(if not installed already)

BR//
Foton

[Saunders]

hi Foton,
Thank you for your suggestion, we will try that
Please you help to recommend the HASP version that we should install.
thank you.

[Saunders]

Dear hp3hp3 and Foton,
We could successfully install NA now, it was due to HASP problem and we reinstalled HASP software again.
Thank you very much for all your help and suggestions.

[Saunders]

dear all,
it seems problem is not solved, the notebook got blue screen and hanging while we are using (and seem we need to reinstall windows again).
please anyone suggest the suitable HASP driver version that we should install.
thank you.

[hp3hp3]

dear all,
it seems problem is not solved, the notebook got blue screen and hanging while we are using (and seem we need to reinstall windows again).
please anyone suggest the suitable HASP driver version that we should install.
thank you.

try install last version of driver

https://supportportal.thalesgroup.com/csm?id=kb_search&u_related_product_names=50303b92db852e00d298728dae96199d&query=kbcat_runtime_packages

[Saunders]

dear hp3hp3,
yes, we tried this version of HASP.
NA was successfully installed but after using a while, notebook went to blue screen and could not be to log in anymore.

[hp3hp3]

dear hp3hp3,
yes, we tried this version of HASP.
NA was successfully installed but after using a while, notebook went to blue screen and could not be to log in anymore.

which model license you have for run NA ?

[Saunders]

sorry not sure about the question.

[ching2-o]

dear hp3hp3,
yes, we tried this version of HASP.
NA was successfully installed but after using a while, notebook went to blue screen and could not be to log in anymore.

Sometimes there is also hardware problem in this case possible its the SSD. I somehow experience this thing and change my SSD and all is well now and stable. Updating the hasp should solve the problem alone, I experience this in version 8.4 installer also upon installing it went bluescreen. First thing I install hasp driver first, then the analyze installer and went continously.

[Saunders]

Dear hp3hp3 and Foton,

It is ok now, thank you again for all suggestions and help.

Regards,