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luganomu
2020-11-18, 04:08 PM
Team

Help me the reason for Service Degraded alarm and Solution on 4G e******* enode B





MSH073_LTE> alt

201118-10:04:14 10.49.66.154 18.0e ERBS_NODE_MODEL_J_4_555 stopfile=/tmp/20469

Connecting to 10.49.66.154:56834 (CorbaSecurity=OFF, corba_class=2, java=1.7.0_141, jacoms=R93D03, jacorb=R89C01)
Trying file=/var/opt/e*******/amos/moshell_logfiles/Lugano/logs_moshell/tempfiles/20201118-095138_20419/ior20419
Resolving the alarm service in OMS...
Simple Alarm Client initialized...
Starting to retrieve active alarms
Nr of active alarms are: 9
====================================================================================================================
Date & Time (Local) S Specific Problem MO (Cause/AdditionalInfo)
====================================================================================================================
2020-11-18 09:59:32 m Service Degraded EUtranCellFDD=MSH073EL (performance_degraded)
2020-11-18 09:59:32 m Service Degraded EUtranCellFDD=MSH073AL (performance_degraded)
2020-11-18 09:59:32 m Service Degraded EUtranCellFDD=MSH073CL (performance_degraded)
2020-11-18 09:59:32 m Service Degraded EUtranCellFDD=MSH073BL (performance_degraded)
2020-11-18 09:59:32 M Disconnected HwUnit=PDU-1 (equipment_malfunction)
2020-11-18 09:59:32 M Disconnected HwUnit=SAU-1 (equipment_malfunction)
2020-11-18 09:59:32 M Disconnected HwUnit=SCU-1 (equipment_malfunction)
2020-11-18 09:59:32 m Service Degraded EUtranCellFDD=MSH073FL (performance_degraded)
2020-11-18 10:03:14 m External Link Failure ENodeBFunction=1 (X2 link problem to one or several neighbouring eNodeBs. PLMN ID-eNB ID 1 : 6402-113072 PLMN ID-eNB ID 2 : 6402-131018 PLMN ID-eNB ID 3 : 6402-131023)
>>> Total: 9 Alarms (0 Critical, 3 Major)

MSH073_LTE>

BR

kvf
2020-11-19, 02:14 AM
Let's try to see in attached doc

mojiiiiii
2020-11-21, 02:42 PM
Thank you , but attachment is invalid!

kvf
2020-11-22, 03:53 AM
add new archive, test again please

Thank you , but attachment is invalid!

mojiiiiii
2020-11-22, 02:53 PM
add new archive, test again please Same issue , still i cannot download attachment.

kvf
2020-11-23, 06:22 AM
https://mega.nz/file/Q4o2EawS#AujPG7BHrE7uAWTY-VzFGxmLtWq7nQ8mO0HClbNw63g


Same issue , still i cannot download attachment.