Iphone handset is in No signal mode

[horizon25]

Hi All,

We have scenerio as below, wanted to know how to troubleshoot such scenerio



Iphone handset is in No signal mode
Handset is set to Auto for 2G , 3G and LTE
When trying to make Outgoing call its happening through 3G
When MT call is tested on this number getting Out of Coverage Announcement,
When tried to make data call not able to do so.


Do we suspect a PS core issue

Thanks,
Kshitij

[Ericsson_RND]

Hi; this may happen when introduce new technology, if yes. make sure that database parameters has been set properly to make sure that user can attached to N/W.
If this global issue for IPhone ask IT guys to check CDDs.

[Retypo]

Is the Iphone with a Jailbrake??