Unavailability issue but no alarm

[gprastomo]

Any one has this problem ?
Site suddenly has unavailability issue without any alarm, another site have the same issue with the same start date.

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[sofianonline]

Hi gito,

Can you check the BTS software version. I have ever found the same case like you.
No alarm for site which was down after upgrade the BTS software. The software was corrupt and ID alarm EAC was deleted. I think the upgrade was fail/corrupt and we re-download the software again.

br

[gprastomo]

Hi Pak Sofian,

Here s the NodeB Version

DBS3900 WCDMA V200R011ENGC00SPC620 .

Actually there was no Node B upgrade during that time, but maybe i will try to re download the firmware

[plannerguy]

Hi

Can u check the OSS end also , since we face outage but was not getting refelected in OSS,

Same corrected after patching

Regards
Plannerguy