Palupi
2011-05-20, 11:06 PM
The Agenda
Background of ROI-TCO Practices in Avaya
What’s a TCO? What’s an ROI
10 tips for success
1. Determine the likely areas of benefits
2. Look for reasonable information, not “right” information
3. Consider sampling when full data is not available
4. Be very careful with Benchmarks
5. Validate the results; iterate as needed
6. Separate hard dollar savings from soft dollar benefits
7. Deal with uncertainty; deal realistically with project roll-out
8. Include all costs
9. Anticipate questions that reviewers will ask
10. Ask for help
Looking at results
Background of ROI-TCO Practices in Avaya
What’s a TCO? What’s an ROI
10 tips for success
1. Determine the likely areas of benefits
2. Look for reasonable information, not “right” information
3. Consider sampling when full data is not available
4. Be very careful with Benchmarks
5. Validate the results; iterate as needed
6. Separate hard dollar savings from soft dollar benefits
7. Deal with uncertainty; deal realistically with project roll-out
8. Include all costs
9. Anticipate questions that reviewers will ask
10. Ask for help
Looking at results