PCTEL SeeGull IbFlex System error, light red constant when turn on the scanner

[juanka21]

Hi Everyody;
I have a isuue in PCTEL IBFlex scanner, when turn on the scanner there is a light red constant in the led SYS and never go to green light.
Please someone can I help me with this issue. maybe I have run system boot by memory card in to the scanner, or etc.
Thanks a lot in advance.

BR

Juan C.
pctel_error.jpg

[ranengpro]

Connect the power cable to the SeeGull IBflex scanning receiver and to the car Power Socket or insert the battery pack for in-building testing. After the power is applied, the SYS LED on the receiver blinks orange. After a short delay, the light turns green. If the light turns dark red, the unit has failed the power-up test. Please contact Customer Support.

In other words, If the scanner is out of warranty, it is good as dead.

[juanka21]

thanks ranengpro, I did that but the issue is the same.

[xsdenied07]

The constant red light on the SYS LED of the PCTEL IBFlex scanner indicates a system error. This error can be caused by a number of factors.

A problem with the scanner's firmware
A problem with the scanner's hardware
A problem with the memory card
A problem with the power supply

Try below to troubleshoot the issue
Check the scanner's power supply to make sure that it is providing enough power.
Try connecting the scanner to a different power outlet.
Try restarting the scanner.
Try updating the scanner's firmware.
Try resetting the scanner to factory defaults.

[carver]

I'm not an expert
but maybe you just need to connect GPS and show satellites, for time fix ?

Also, I heard that the device works with the phone,
but I would try to buy a laptop and connect it to it.
maybe someone will take a look at your txt/tsi logs.

or send it for repair.
to manufacturer, or there are several guys on the forum doing repairs.
but this is shipping to another country.

p.s. I don't do repairs or support. just my mind's.