If i face cannot make call but can serving internet which parameter I need to check .

[deknoi55]

Dear all Now I face issue cell cannot make call but can serving internet . How to troubleshoot or which parameter need to check about CS or AMR .

thank you

[telecom.santosh]

I faced this problem too, in my case issue with wrong data while creating site, so better make fresh data base and delete the site n create with new data.

[mehdi]

dear deknoi55,

need more info. please sepcify wendor .
have you checked core definition ?
have you checked ciphering algorythm ?
have you checked RF equipments (combiner/TRX/...) ?
have you checked cell bar in idle mode parameter ?
have you checked current TA in DT and MAX TA parameter ?

[electron]

Please specify what is RAN type ? 2G or 3G?

dear deknoi55,

need more info. please sepcify wendor .
have you checked core definition ?
have you checked ciphering algorythm ?
have you checked RF equipments (combiner/TRX/...) ?
have you checked cell bar in idle mode parameter ?
have you checked current TA in DT and MAX TA parameter ?

[deknoi55]

thank you so much every one for your recomend.
from Huawei 3G vendor .
but can you explain ciphering algorythm and idle mode parameter .

[agenov]

Do a IMSI trace to see where the connection drops and then start digging.

thank you so much every one for your recomend.
from Huawei 3G vendor .
but can you explain ciphering algorythm and idle mode parameter .

[electron]

CS RABs are barred check it please

thank you so much every one for your recomend.
from Huawei 3G vendor .
but can you explain ciphering algorythm and idle mode parameter .

[Lyum]

Dear deknoi55,

Please specify the RAN (3G or 2G) as well as the vendor...

Thanks

[johnomarjimenez]

Dear Deknoi55

Try to check the lac definition from Rnc And Msc, maybe the definition is not correct. Since PS service are normal.

please add reputation if you find my message helpful

thanks
john

[sedicla]

Have you already tested on site. Most of the times you can troubleshoot by just cheking Layer 3 on mobile.
Use TEMS or Nemo than maybe more help be available.

BR