check wether the SIB7 in layer 3 message is high. then if it is high, it suffers from external disturbances then check the rscp if high rscp then low ec/io if suffers from external interference which results in drops, access failures. you can also check the congestion experience in the OMM if it is high then you have to change some parameters in ptx/prx target or load margin threshold. you cna also change the inter-freq ho and prioritize the other less congested carrier.
if this one helps please add reps.
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