how to troubleshoot no data call in LTE

[horizon25]

Hello All,
We have a scenerio as below wanted to know how to trouble shoot such scenerios from radio/packetcore


Iphone handset is in No signal mode
Handset is set to Auto for 2G , 3G and LTE
When trying to make Outgoing call its happening through 3G
When MT call is tested on this number getting Out of Coverage Announcement,
When tried to make data call not able to do so.

Any reccomendation wud be grt

Thanks,

Kshitij

[yb4in]

did you check PRB capacity license if works... appreciate the rep/

thanks