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inam_qau
2010-10-29, 12:29 AM
100 KPI’s for Telecom Operators (Mobile Network Operators)
Subscribers (Subs)


Total Subs
Subs Segmentation: Prepaid (95%), Post Paid (5%)
Churn per month (3%)
Subscriber per Employee (13,000)

Usage


Minutes of Usage (MOU)

MOU Segmentation: Prepaid (400) , Postpaid (1000), Aggregate (420)
MOU Segmentation: Incoming (220), Outgoing (200), Aggregate (420)

Number of Outgoing SMS Per Sub Per Month (30)
Minutes Carried Per Month (MON) (50 billion)
% Airtime Capacity Utilization
Minutes Per Site
Number of Calls
Number of Calls per Subscriber
Average Call Duration
Roaming Minutes
International Roaming Minutes
International Roaming Minutes Segmentation: Incoming (64%), Outgoing (36%)

Revenue


ARPU ( Average Revenue Per User)

ARPU Segmentation: Voice ($4), Data ($8), Aggregate ($4)
ARPU Segmentation: Prepaid ($3), Postpaid ($11), Blended ( $4)

ARPM (Average Revenue Per Minute)

ARPM Segmentation: Prepaid ($0.15), Postpaid ($0.022), Blended ($0.02 )

Average Revenue Per Call
Average Revenue Per Cell Site
Average Revenue Per Employee
Revenue Breakup (%)

Access: Connection, Subscription (15%)
Wireless Voice (55%)
Data (5%)
Internet (5%)
Interconnect (10%)
Roaming (10%), International Roaming Revenue (1%)

International Roaming Revenue Segmentation: Postpaid (99%)

Coverage and Spread


Towns Covered
Population Covered
Area Covered
Globalization: Number of Countries Operating Entity
% Traffic Within Own Mobile (55%)
Top 50% Users Revenue %
Top 50% Sites Revenue %

Market Share


Subs Share
Revenue Market Share
Minutes Market Share

Incremental Performance


Share of Net Adds Subs
Share of Incremental Revenue
Quarterly Sites Added
MRPU ( Marginal Revenue Per User)
Growth

Subs Growth
Revenue Growth
Services Revenue Growth
Services Revenue Acceleration
ARPU Growth
ARPM Growth

Subs Added / Retail Point of Presence (POP)

Operational Efficiency


Average Margin Per User (AMPU)

AMPU Segmentation: Prepaid (More),Postpaid (Less), Blended()

Employee Cost / Town Covered ($2500)
Number of BTS Sites
Number of MSC Sites
Number of Employees
MSC/ Subs
MSC/ BTS
BTS/ Subs (1000)
BTS/ Km2
Capex

Capex (% Revenue) (25%)
Capex per Sub ($140)
Capex per Minute ($0.07)
Capex per Site ($100K )

Opex

Opex per Sub ( $3)
Opex per Minute ($0.02)
Opex per site ($3000)

Gross Capex ( Gross Fixed Assets + Incremental Capex)
Opex as % Revenue (60%)
Spectrum Charges as % Revenue (2%)
License Fee as % Revenue (6%)
InterConnect Cost as % Revenue (16%)
Business Operations Cost

Service Opex (Customer Care & Billing, Service Creation & Administration) as % Revenue (15%)

Network Operating Cost as % Revenue (16%)

Rental as % Network Opex (15%)
Power & Fuel as % Network Opex (25%)
Repair & Maintenance as %Network Opex (20%)
Transmission as % Network Opex (15%)
Core Network as % Network Opex (10%)
Hardware and Software as % Network Opex (10%)

Labor Cost (% Revenue) (5%)
OSS/ BSS Ratio

Marketing


Subscriber Acquisition Cost (SAC ) : Dealer Commission, Terminal Subsidy, Sales, Marketing, Distribution

SAC as % Revenue (10%)
SAC / net Addition (12$)
SAC / Minute (0.001$)

Sales Outlet

Company Owned Sales Outlet
Number of Retail Outlets or Point of Presence (POP)


Quality


Service Performance

RTT Delay (Ms) (800)
Application Through Put ( kbps) (25 Kbps)
Call Setup Time

Network Congestion

Point of Interconnection (POI) Congestion (<0.5%)

Connection Establishment (Accessibility)

Call Setup Success Rate (CSSR) (>95%)
Standalone Dedicated Control Channel (SDCCH) Congestion (<1%)
TDH Congestion (<2%)

Connection Maintenance (Retainability)

Call Drop Rate (CDR) (< 2%)
Worst Affected Cells for Call Drop Rate (<5%)
Connection with Good voice quality (>95%)

Service Quality

Prepaid – Prepaid Service Success Rate
Number Portability – Drop Rate
Handover Success Rate

Network Availability

BTSs Accumulated downtime (<2%)
Worst Affected BTSs due to downtime (<2%)


Green and Sustainability


Energy Consumption/ Sub (10 Kwh)
Co2 Emission/ Sub (6.8 Kg )

Financial & Valuation


Gearing ( net Debt/ EBIDTA) (2.0)
EBIDTA % Revenue (30%)
PAT % Revenue (10%)
ROIC (EBIDTA/ Gross Capex) (20%)
FCF (EBIDTA – Capex –Tax) % Revenue (5%)
Capital Productivity (Revenue / Gross Capex) (67%)
EV / EBIDTA (8.0)
EV/ Sales (3.0)
EV/ Subscribers ($200)
EV / GCI (1.0)
P/E

Country Telecom Sector KPI


Penetration
Penetration ( >5Years Population)
Penetration per House Hold
Top 2 Players Share
Top 2 Players Share Change
HHI Index
Pricing Long Distance/ Local Price Ratio (1.5)
Average F2M Interconnect Rate ($0.005 / Min)
Average M2M Interconnect Rate
Sim/ User ( Number of Subscribers/ Number of handset Sales) (1.5)
ARPU (PPP Adjusted)
ARPU % of disposable income
Mobile Revenue/ GDP (2%)
Regional Roaming Usage (Roaming Travelers / Intra Regional Travelers)

Telecom Tower


Tenancy Ratio (2.0)
Average Rental per Tenant Per Month ($600)

Spectrum Efficiency


Busy Hour mErlangs carried per sq km per M Hz (4000)
Busy Hour mErlangs per subscriber (40)
Subs/Km2/MHz (100)
Subs/Km2 (Urban) (2000)
Spectrum per Operator (MHz) (5)

tomsg
2010-10-29, 10:44 AM
Very good Bro,

I think some KPI is applicable to GSM only. Do you have similiar to cdma2000/EVDO?

inam_qau
2010-10-30, 06:20 AM
No bro I do not have ones for the CDMA/EVDO

Sector1
2010-11-01, 02:12 PM
Thanks,... nice posts.

slavicp
2010-11-01, 05:43 PM
Hi,
I don't see any download link?

rajmeena06
2010-12-08, 05:42 AM
But where is attachment brother.

JPMATHEU
2011-06-02, 02:18 AM
Dear forum,

Is there any glossary or formulary to obtain more information of how to calculate this kpi´s. Is there also a list of standard results where you can compare yourself.:handshake

newbie_engineer
2011-07-16, 07:40 PM
Nice post, brother. Permission to copas.:D:D:D

takeiteasy612
2011-07-26, 11:11 PM
HI inam_qau
It's very good to have some kpi like that, do you know how to build these kpi formula based on some Vendor like E******* or HUawei, NSN ?

inam_qau
2011-07-27, 03:24 PM
HI inam_qau
It's very good to have some kpi like that, do you know how to build these kpi formula based on some Vendor like E******* or HUawei, NSN ?

Hi

Yea can compute for vendors , See attached few RF+ Core KPIs formula for differnt vendors

regards

takeiteasy612
2011-07-27, 03:43 PM
HI inam_qau
I know these KPI formular, they were shown in another thread before, my question is do you have the KPI formular that you've mentioned earlier in this thread ?

adewijaya
2011-07-27, 07:14 PM
re-post document ! :mad:

hua052011
2012-02-21, 10:09 PM
Hi

I found that a member asked same question in this forum some months ago.

Pls use search box to find this questions with comments
If you want to get more materials that related to this topic, you can visit:Revenue KPIs (http://keyperformanceindicators.info/revenue-kpis/)



Best regards.

mide.philip
2012-02-27, 05:17 AM
Good material. Is this a general indicator? What about Alcatel Lucent?

MaeseHector
2012-09-11, 01:01 AM
In the case of LTE, the KPIs, are they the same? or just a few.

jbada
2012-09-11, 01:26 AM
Very nice post.

For LTE-EPC in my opinion will be the same but based only on data in this moment

Thanks

Edwards0
2012-11-06, 01:15 PM
Hi everyone today i come back to this forum and i want to say that i was needed some relevant posts but i find your post on first search on Google and its really nice and informative and now i want to ask something which is that recently i purchase a new house and i want to also purchase wood furniture for it if anyone know here about good dealer than contact here back.

rfworld
2012-11-06, 03:38 PM
Hi

Yea can compute for vendors , See attached few RF+ Core KPIs formula for differnt vendors

regards
Please share RF KPI formula for Nortel.

lal1990
2012-11-08, 04:16 PM
does anybody have KPI formula for LTE alcatel i try to search in forum but not got it so if anybody upload then pls. share link.

hamody2005
2013-01-09, 03:40 AM
Does it work for CDMA 1X EV-DO



Hi

Yea can compute for vendors , See attached few RF+ Core KPIs formula for differnt vendors

regards